Returns & Exchanges

At PrestiqueCo, we want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help!

1. Eligibility for Returns

• Items must be returned within 14 days of delivery.
• Products must be unworn, unwashed, and in their original packaging with all tags attached.
• Items marked as final sale are not eligible for return or exchange.

2. How to Initiate a Return

To start a return, please:

1. Email us at support@PrestiqueCo.com with your order number and reason for return.
2. Wait for our confirmation email with instructions on how to ship the item back to us.

Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Process

• Once we receive and inspect your return, we’ll notify you of the approval status.
• Approved refunds will be processed within 5-7 business days to your original payment method.

4. Exchanges

We offer exchanges for:

• A different size or color of the same item.
• A replacement for defective or damaged items.

To request an exchange, contact us at support@PrestiqueCo.com. Exchanges are subject to stock availability.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Contact us within 14 days of delivery at support@PrestiqueCo.com with a photo of the item and your order details.
• We’ll replace the item at no additional cost.

6. Non-Returnable Items

• Final sale items.
• Gift cards.
• Intimate apparel or items that cannot be resold for hygiene reasons.

7. Questions?

If you have any questions about our returns or exchanges policy, feel free to contact us:

• Email: support@PrestiqueCo.com
• Phone: +1 3066315017

We’re here to make your shopping experience with PrestiqueCo smooth and enjoyable!